When a company has been in business for as long as USA Auto Transport has been, it must be doing something right. Besides giving our clients a free estimate with no hidden fees,
there are other things that make people choose us:
Our company is fully licensved, bonded, and insured.
We offer insurance coverage up to one million.
USA Auto Transport is rated A+ by Better Business Bureau.
6 Responses
In the summer of 2023, I had to relocate from San Diego to Seattle for work and needed my 2021 Audi Q5 shipped. From the moment I contacted them, everything went smoothly. The customer service team was knowledgeable and answered all my questions with patience. The driver arrived right on schedule and thoroughly inspected the car before loading it. They even provided updates during transit, which gave me peace of mind. My car arrived a day early, spotless, and without a scratch. I couldn’t have asked for a better experience!
In the summer of 2023, I had to relocate from San Diego to Seattle for work and needed my 2021 Audi Q5 shipped. From the moment I contacted them, everything went smoothly. The customer service team was knowledgeable and answered all my questions with patience. The driver arrived right on schedule and thoroughly inspected the car before loading it. They even provided updates during transit, which gave me peace of mind. My car arrived a day early, spotless, and without a scratch. I couldn’t have asked for a better experience!
In 2022, I used their services to transport my 2020 Toyota Highlander from Phoenix to Denver. The booking process was simple, and the pricing was competitive. The pickup was on time, and the staff was professional. However, the delivery was delayed by a few hours due to bad weather. The driver kept me informed, so it wasn’t too much of an issue. My car arrived in excellent condition, and the delay was understandable. I’d definitely use their service again if needed!
I hired them in 2021 to ship my 2019 Honda Civic from Las Vegas to Sacramento. The process started off well—the team was polite, and the quote was fair. However, there was a one-day delay in picking up my car, which caused some inconvenience. I didn’t receive any updates during transit, which made me a bit anxious. When the car arrived, it was in good condition, but the lack of communication could be improved. Overall, an okay experience, but there’s room for improvement.
In early 2023, I shipped my 2018 Ford Escape from Houston to San Francisco. The driver was over two hours late for the pickup, and I had to rearrange my plans because of it. During transit, I received no updates, and when the car arrived, it was covered in dust and had a small dent on the driver’s side door. While the team was apologetic, they didn’t offer much in terms of compensation. The service left me disappointed, and I’d hesitate to recommend them.
In 2020, I shipped my 2017 Nissan Rogue from Chicago to Los Angeles, and the experience was terrible. The driver was late for pickup, and I had to call the office multiple times to figure out what was happening. When the car finally arrived, it had a noticeable scratch on the rear bumper. The claims process was exhausting, and I never got any resolution. This was by far the most stressful part of my move, and I wouldn’t use this company again.